
Last Updated: August 22, 2024
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and MindFlow AI, a corporation organized under the laws of Canada ("Company," "we," "us," or "our"). These Terms govern your access to and use of our AI-powered resource management simulator services, website, mobile applications, and all related services (collectively, the "Services").

1. Acceptance and Modification of Terms
By accessing, browsing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Services.
We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Material changes will be communicated through prominent notice on our website, email notification to registered users, or other appropriate means. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
We recommend reviewing these Terms periodically to stay informed of any updates. The "Last Updated" date at the top of this document indicates when these Terms were last revised.
2. Description of Services
MindFlow AI provides comprehensive AI-powered resource management simulation services designed to help individuals and organizations optimize decision-making processes, improve resource allocation, and enhance fraud detection capabilities. Our Services include:
- Personal Resource Optimization: Individual-focused AI simulation tools for personal decision-making and resource management
- Corporate Training Modules: Comprehensive organizational training programs for teams and management
- Fraud Detection and Prevention: Advanced training systems to identify and prevent manipulative or fraudulent scenarios
- Decision-Making Framework: Certified psychological and physiological assessment tools
- Analytics and Reporting: Detailed performance metrics, progress tracking, and customizable reports
- Integration Services: API access and third-party system integrations
- Consultation Services: Expert guidance and personalized training programs
- Research and Development: Access to cutting-edge psychological and AI research findings
Our Services are continuously evolving, and we may add, modify, or discontinue features at any time. We will provide reasonable notice of significant changes that may affect your use of the Services.

3. User Accounts and Registration
To access certain features of our Services, you must create a user account. When registering for an account, you agree to:
Account Information Requirements
- Provide accurate, current, complete, and truthful information
- Maintain and promptly update your account information to keep it accurate and complete
- Use your real name and legitimate business information
- Provide valid contact information including email address and phone number
Account Security
- Keep your login credentials secure and confidential
- Use strong passwords and enable two-factor authentication when available
- Notify us immediately of any unauthorized use of your account
- Accept full responsibility for all activities that occur under your account
- Not share your account credentials with any third party
Account Restrictions
- You may only create one account per individual or organization
- Accounts are non-transferable and may not be sold or assigned
- You must be at least 18 years old to create an account
- Corporate accounts require authorization from an authorized representative
4. Acceptable Use Policy
Your use of our Services must comply with all applicable laws, regulations, and these Terms. You agree not to use our Services for any unlawful, harmful, or inappropriate purpose. Specifically, you agree not to:
Prohibited Activities
- Violate any applicable federal, state, local, or international laws or regulations
- Infringe upon or violate our intellectual property rights or the rights of others
- Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- Submit false, inaccurate, or misleading information
- Upload or transmit viruses, malware, or other malicious code
- Spam, solicit, or contact users for commercial purposes without consent
- Engage in any automated use of the system or data mining activities
- Attempt to impersonate another user, person, or entity
- Use our Services for competitive intelligence or benchmarking purposes
Technical Restrictions
- Attempt to gain unauthorized access to our systems, networks, or data
- Interfere with, disrupt, or create an undue burden on our Services
- Reverse engineer, decompile, or attempt to extract source code
- Circumvent any security measures or access controls
- Use automated scripts, bots, or crawlers without explicit permission
We reserve the right to investigate and take appropriate legal action against anyone who violates this provision, including removing content, terminating accounts, and reporting violations to law enforcement authorities.

5. Intellectual Property Rights
All content, features, functionality, and materials available through our Services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, algorithms, and the compilation thereof (collectively, "Content"), are owned by MindFlow AI, our licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
- Access and use our Services for their intended purpose
- Download and print materials for your internal business use only
- Use our APIs in accordance with our API documentation and guidelines
License Restrictions
This license does not include any right to:
- Resell, distribute, publicly display, or create derivative works
- Use our Content for commercial purposes outside of your licensed use
- Remove or alter any copyright, trademark, or other proprietary notices
- Access or use our Services for competitive analysis or product development
User-Generated Content
You retain ownership of any content you submit, upload, or create using our Services. However, by submitting content, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and distribute such content solely for the purpose of providing and improving our Services.
6. Payment Terms and Billing
Subscription Services
Our paid Services are offered on a subscription basis with the following terms:
- Subscription fees are charged in advance on a monthly or annual basis
- All fees are stated in Canadian dollars unless otherwise specified
- Payment is due immediately upon subscription activation
- Subscriptions automatically renew unless cancelled before the renewal date
- We accept major credit cards, bank transfers, and approved payment methods
Fee Changes and Refunds
- We may change our fees with 30 days' advance notice to existing subscribers
- All fees are generally non-refundable except as required by applicable law
- Refunds for annual subscriptions may be prorated in certain circumstances
- Disputed charges must be reported within 60 days of billing
Taxes and Additional Costs
- You are responsible for all applicable taxes, duties, and government fees
- Additional charges may apply for premium features or usage overages
- Currency conversion fees may be charged by your financial institution
Suspension for Non-Payment
Failure to pay fees when due may result in immediate suspension or termination of your access to the Services. We may also charge late fees and interest on overdue amounts as permitted by law.

7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, storage, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and forms an integral part of this Agreement.
By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
We comply with applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the General Data Protection Regulation (GDPR) where applicable.
8. Disclaimers and Limitations of Liability
Service Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Services will be uninterrupted, error-free, or completely secure
- Warranties regarding the accuracy, reliability, or completeness of content or results
- Warranties that defects will be corrected or that the Services will meet your requirements
Limitation of Liability
To the maximum extent permitted by applicable law, MindFlow AI and its officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, data, or business opportunities
- Business interruption or loss of business goodwill
- Cost of substitute goods or services
- Personal injury or property damage
Our total liability for all claims arising from or relating to these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.
9. Indemnification
You agree to defend, indemnify, and hold harmless MindFlow AI and its officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or relating to:
- Your use of or inability to use our Services
- Your violation of these Terms or any applicable law or regulation
- Your violation of any third-party rights, including intellectual property rights
- Any content you submit, upload, or transmit through our Services
- Any disputes between you and other users of our Services
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
10. Termination
Termination by You
You may terminate your account and discontinue use of our Services at any time by contacting our customer support team or using the account termination features in your account settings. Upon termination, your right to access and use the Services will cease immediately.
Termination by Us
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:
- Breach of these Terms or our policies
- Non-payment of fees when due
- Fraudulent, abusive, or illegal activity
- Extended periods of inactivity
- Business reasons or discontinuation of Services
Effect of Termination
Upon termination, all rights and licenses granted to you will immediately cease, and you must discontinue all use of our Services. We may delete your account and all associated data, though we may retain certain information as required by law or for legitimate business purposes. Provisions of these Terms that by their nature should survive termination will remain in effect.
11. Dispute Resolution and Governing Law
Governing Law
These Terms and any disputes arising from or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Jurisdiction
Any legal action or proceeding arising from or relating to these Terms or the Services shall be brought exclusively in the courts of Toronto, Ontario, Canada. You consent to the personal jurisdiction of such courts and waive any objection to venue.
Alternative Dispute Resolution
Before initiating any legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration under the rules of the ADR Institute of Canada.
12. Miscellaneous Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and us concerning the Services and supersede all prior agreements and understandings.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms and our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.
13. Contact Information
If you have any questions, concerns, or disputes regarding these Terms or our Services, please contact us using the following information:
Email: legal@mindflowai.com
Phone: +1 (416) 923-7508
Address: 156 Glen Road, Toronto, ON M4W 2X6, Canada
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
We will make reasonable efforts to respond to all inquiries within 48 hours during business days. For urgent matters, please call our customer support line directly.